Returns Policy

In the unlikely event that any bags of logs are not of the required quality, please contact us immediately by telephone (01768 895204) or by email (info@www.lakelandlogs.co.uk).  

Should your delivery not arrive within the stated delivery time, please contact us immediately by telephone (01768 895204) or by email (info@www.lakelandlogs.co.uk). We will investigate and rectify the problem as soon as possible.

Our aim is to make the purchasing of logs for fuel as simple and as hassle free as possible. Should you have any complaints or suggestions please address them to Lakeland Logs Ltd, Greenways, Maiden Hill, Penrith, Cumbria, CA11 8SH, UK. We will respond as soon as possible.

Contact Free Delivery Throughout the UK

Lakeland Logs is delivering throughout the UK via our courier services. Depending on location, delivery time is two to three days.

Delivery is contact free. The logs will be dropped off at a suitable access point and the driver requires no signature.

Due to a reduced number of office staff we would prefer orders to be made online.

Thank you

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